Gutter Cleaner FAQs Answered El Toro Gutter Cleaning

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Gutter Cleaning FAQs

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Why have a professional clean my gutters?
How much does having gutters cleaned cost?
Will I need to be there when you are working?
Can you inspect the roof and gutters while you are up there?
Can you do any repairs on the roof?
How do you clean the gutters?
Do you recommend having 'Gutter Guard' (or 'Leaf Guard) installed?
How do you access high roofs and gutters?
Will you get rid of any debris that falls onto the ground?
How often do gutters need to be cleaned?
How far in advance do I need to book?
What forms of payment do you accept?
Can you give me a tax invoice?
Do the gutter cleaners have all the necessary insurance cover?
Is it 'WindowWasher' or 'El Toro Window Cleaning?'
Is Window Washer an environmentally friendly company?

Why have a professional clean my gutters?

The most obvious reason is because it can be a very unsafe for the inexperienced and unprepared householder. Our gutter cleaners have years of experience working at heights and using harnesses. We also carry powerful blowers and other specialised equipment to make the job safer and more efficient. This is not to mention that having clear gutters helps reduce the risk of fire, extends the lifespan of the gutters and makes the place look tidy.
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How much does a gutter cleaner cost?

If you provide your address along with a brief description on our 'Quick Quote' form, we can check the building with Google Satellite Images and Street View. We can normally give you the price the same day you make the enquiry. The price is based on several factors, such as how high the roof is, how full the gutters seem, the kind of roof and angle it's pitched at. Whatever it does cost though, will be cheaper than getting a roofer to fix serious damage due to lack of maintenance.
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Will I need to be there when you are working?

Not in most cases. Usually, we can access the roof with a ladder and there is no need for the householder/business owner to be there while we are working.
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Can you inspect the roof and gutters while you are up there?

Yes we can. We can let you know if there are any broken tiles, bad joints or any other obvious causes for problems. We can also let you know what state your gutters are in and take photos to show you.
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Can you do any repairs on the roof?

We can do minor repairs, which include replacing or repairing broken tiles, sealing gaps with silicone, and other similar jobs.
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How do you clean the gutters?

First, we clear any leaves or sticks on the roof and gully areas. Then, wearing gloves, we scoop out the leaves and other gunk from the gutter into bags. Then, we generally clear any remaining debris with a high powered blower. We also clear out the downpipes, if necessary, using special tools to reach deep down into the pipes. Of course, we clean up any mess around the property too.
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Do you recommend having 'Gutter Guard' (or 'Leaf Guard') installed?

In many cases, having a leaf guard covering the gutters is useful. It is essential for areas in a high fire danger. These areas require fire resistant gutter guards, such as the 'Brushtail Gutter Protection'.
Other benefits are: Avoid blocked downpipes, rusting and leaking gutters, allows cleaner and faster flow of water to rain water harvest tanks.
Over the years, WindowWasher has seen many different types of gutter guards in action. The main problem with mesh type protection is that they make it hard, if not, impossible to clean. Eventually, no matter what the protection, the gutters will need cleaning.
The 'Brushtail' is by far the best system we've seen. It's UV resistant, anti-corrosive, CSIRO flammability rating of 0 (it wont burn in a bushfire) and it's the best value for money!
We would be happy to talk you through what's most suitable for your place.
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How do you access high roofs and gutters?

Each building needs to be assessed individually. We always work safely and we are fully covered by insurance. Where possible, we use a harness, as per instruction by the ‘Work Safely at Heights’ (MNMG237A) qualification and are Operational Health and Safety (OH & S) certified. Rest assured, we use common sense to remain completely safe at all times.
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Will you get rid of any debris that falls onto the ground?

Yes we will. In fact, we normally leave the property cleaner than when we arrived. We can also take away the leaves if necessary.
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How often do gutters need to be cleaned?

This depends on the area you live in, in particular, the amount of deciduous trees that are higher than the roof line. Some of our most regular clients have them maintained monthly, others 3-4 times per year. Some have them cleaned once a year.
If you have Brushtail Gutter Guard, normally about once every 2-3 years.
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How far in advance do I need to book?

We can often carry out the job within the same week of your enquiry. To speed things up we can inspect the job by using Google Satellite and Street View. Please mention if there is a deadline for the job.
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What forms of payment do you accept?

You can pay the gutter cleaner when he comes to do the job either by Cash, Cheque or Bank Transfer. Commercial jobs are given a 7 day invoice.
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Can you give me a tax invoice?

Of course! Whether it is gutter cleaning for a Domestic, Commercial or Strata property, we are happy to issue a tax invoice so you may be able to claim the service back on tax.
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Do the gutter cleaners have all the necessary insurance cover?Don't worry, we're insured.

Yes. We are covered by $10 million Public Liability insurance and all workers are also covered by Workers Compensation Insurance. We are happy to forward a copy of the Certificates of Currency on request.
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Is it WindowWasher or El Toro Window Cleaning?

Windowwasher.com.au is the website address for El Toro Window & Gutter Cleaning. As for where does 'El Toro' come from?, you'll have to ask the cleaner himself about that!
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Is El Toro an environmentally friendly company?

El Toro cares for the environment and is leading the industry in environmentally friendly work practise. Some steps already in place are:

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